Confused about NCSoft accounts - Guild Wars Forums

sync00 · Sep 17, 2011, 04:35 AM // 04:35

I created an account at the NCSoft web site. But I could not log in to the GW client I just bought with that account. I see now I should have registered the game there but I didn't.

I created another account in game using the same email address and password. So now I guess I have two accounts. But the account I created in game can't be accessed at the NCSoft web site and I'm wondering if that will be an issue in the future.

darthlight · Sep 17, 2011, 02:30 PM // 14:30

NCSoft account and the one in-game are two separate things.

NCSoft accounts have login account name as [email protected]
In-game accounts have login account name as [email protected] and cannot be accessed through NCSoft website

Make sure you remember to put the @...

You can link multiple in-game accounts to one NCSoft Master account, but you must use the in-game account for login

Login to NCSoft to see your account name:

sync00 · Sep 17, 2011, 03:26 PM // 15:26

How do I link the ingame account? I see something called 'Use a Serial Number'. But I'm concerned they might think it is not legitimate since I already used the serial number to create the ingame account.

Kamatsu · Sep 17, 2011, 09:32 PM // 21:32

This is not the time or place for a discussion regarding hackers, NCSoft security, etc. If you want to discuss that - take it to Riverside. Please stick to answering just what the OP is asking.

sync00 - as far as I'm aware, as long as your GW account is showing in your NCSoft account it is linked. If you used the NCSoft account to purchase the GW account, it should have automatically linked.

The "Link your game account" in NCSoft accounts is for people who buy the game via other means (ie Steam) and created an account through the in-game client and never used an NCSoft account to buy the game or create a GW account/login.

sync00 · Sep 17, 2011, 09:58 PM // 21:58

Quote:

Originally Posted by Kamatsu

sync00 - as far as I'm aware, as long as your GW account is showing in your NCSoft account it is linked. If you used the NCSoft account to purchase the GW account, it should have automatically linked.

The "Link your game account" in NCSoft accounts is for people who buy the game via other means (ie Steam) and created an account through the in-game client and never used an NCSoft account to buy the game or create a GW account/login.

I did buy it from Steam. I should have mentioned that at the start.

I don't see a "Link your game account" option at NCSoft.

Kamatsu · Sep 17, 2011, 10:53 PM // 22:53

When you log into your NCSoft master account, go to "Game Accounts". Do you see Guild Wars listed there? If you do, then Guild Wars should already be linked to your NCSoft account.

The easiest way to link your GW account to your NCSoft account if it's not linked is likely through the in-game store (you don't need to buy anything!). Log into your GW game and click the in-game store button - if your GW & NCSoft accounts aren't linked, it should then prompt you to link them. Just follow the prompts to link and it should be done.

This is also an easy way to check if your accounts are linked - if they are you'll be able to access the store, if they aren't you'll be prompted to link them.

sync00 · Sep 18, 2011, 01:16 PM // 13:16

To link the accounts I had go to the ingame store, put an item in the shopping cart and then start the checkout process.

Kamatsu · Sep 18, 2011, 09:19 PM // 21:19

Quote:

Originally Posted by sync00

To link the accounts I had go to the ingame store, put an item in the shopping cart and then start the checkout process.

Ahh. It's been awhile since I linked my accounts so they either changed it, or I forgot (I'd say I forgot.. lol). Thank you for posting the outcome and how you were able to link accounts

Sep 17, 2011, 04:35 AM // 04:35	#1
sync00 Ascalonian Squire Join Date: Sep 2011	Confused about NCSoft accounts I created an account at the NCSoft web site. But I could not log in to the GW client I just bought with that account. I see now I should have registered the game there but I didn't. I created another account in game using the same email address and password. So now I guess I have two accounts. But the account I created in game can't be accessed at the NCSoft web site and I'm wondering if that will be an issue in the future.

Sep 17, 2011, 02:30 PM // 14:30	#2
darthlight Ascalonian Squire Join Date: Dec 2005	NCSoft account and the one in-game are two separate things. NCSoft accounts have login account name as [email protected] In-game accounts have login account name as [email protected] and cannot be accessed through NCSoft website Make sure you remember to put the @... You can link multiple in-game accounts to one NCSoft Master account, but you must use the in-game account for login Login to NCSoft to see your account name: Last edited by darthlight; Sep 17, 2011 at 02:43 PM // 14:43..

Sep 17, 2011, 09:32 PM // 21:32	#4
Kamatsu Moderator Join Date: May 2005 Location: Australia	This is not the time or place for a discussion regarding hackers, NCSoft security, etc. If you want to discuss that - take it to Riverside. Please stick to answering just what the OP is asking. sync00 - as far as I'm aware, as long as your GW account is showing in your NCSoft account it is linked. If you used the NCSoft account to purchase the GW account, it should have automatically linked. The "Link your game account" in NCSoft accounts is for people who buy the game via other means (ie Steam) and created an account through the in-game client and never used an NCSoft account to buy the game or create a GW account/login. __________________ Have a moderation related issue or just want to chat? Send me a PM

Sep 17, 2011, 10:53 PM // 22:53	#6
Kamatsu Moderator Join Date: May 2005 Location: Australia	When you log into your NCSoft master account, go to "Game Accounts". Do you see Guild Wars listed there? If you do, then Guild Wars should already be linked to your NCSoft account. The easiest way to link your GW account to your NCSoft account if it's not linked is likely through the in-game store (you don't need to buy anything!). Log into your GW game and click the in-game store button - if your GW & NCSoft accounts aren't linked, it should then prompt you to link them. Just follow the prompts to link and it should be done. This is also an easy way to check if your accounts are linked - if they are you'll be able to access the store, if they aren't you'll be prompted to link them. __________________ Have a moderation related issue or just want to chat? Send me a PM

Sep 17, 2011, 03:26 PM // 15:26	#3
sync00 Ascalonian Squire Join Date: Sep 2011	How do I link the ingame account? I see something called 'Use a Serial Number'. But I'm concerned they might think it is not legitimate since I already used the serial number to create the ingame account.

Sep 18, 2011, 01:16 PM // 13:16	#7
sync00 Ascalonian Squire Join Date: Sep 2011	To link the accounts I had go to the ingame store, put an item in the shopping cart and then start the checkout process.